“Managed Service Providers (MSPs) are our core channel,” said Skoll. “We have found that as a group they would benefit from a deeper knowledge of the intricacies of today’s modern email applications. Our goal with the Email 101 articles is to help enhance their level of in-depth technical knowledge in this area, and Autotask’s IT Business Management Update is a perfect vehicle for reaching them.”

Skoll’s article, How to Read Received Headers: Everything You Need to Know to Trace an Email Message, the first in an ongoing series, is designed to allow system administrators to trace the path of an email from its originator to its destination. The full article will be available online in late November 2010 in the IT Business Manager Update Newletter.

Roaring Penguin has focused on integrating CanIt with the remote monitoring and management (RMM) tools that MSPs use on a daily basis. In addition to being integrated with Autotask IT business management software, CanIt is also integrated with Kaseya, Level Platforms, N-able, itControl Suite and other popular RMM applications.

CanIt-PRO is available as an on-premises “soft appliance” for the client’s site. CanIt-Domain-PRO is a centralized spam software filter used to protect multiple clients from spam at the MSP’s network operations center or NOC. Hosted CanIt is a completely outsourced anti-spam service hosted by Roaring Penguin.

About Autotask Corporation
Autotask Corporation provides the world’s leading hosted IT Business Management software built specifically for VARs, MSPs, and other technology solution providers to help them run their businesses better. The company’s product line includes the Autotask Professional Services Automation (PSA) software, and the VARStreet family of advanced quoting and e-Commerce tools. All products work together seamlessly, and are available on demand to help IT solution providers to sell, implement, deliver and bill their technology products services.

About Roaring Penguin
Founded in 1999, Roaring Penguin Software Inc. develops e-mail filtering software. The company focuses on fighting spam at the mail server, with the acclaimed CanIt and MIMEDefang product lines. Today, Roaring Penguin develops, deploys and supports its spam- and virus-fighting products for customers that include Managed Service Providers, enterprises, ISPs, campuses, web hosts, and government offices.

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